Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about how and when your order will be shipped.

Order Processing

• All orders are processed within [1–3 business days] (excluding weekends and holidays).

• Orders placed after 6pm will be processed the next business day.

• You will receive a confirmation email once your order has shipped.

Shipping Options & Delivery Times

We currently offer the following shipping methods:

Standard Delivery

• Estimated delivery time: [3–5 business days] after dispatch

• Cost: £2.99 or Free Shipping on orders over £75.

First Class Delivery

• Estimated delivery time: [1–2 business days] after dispatch

• Cost: £4.99 or Free Shipping on orders over £75

Delivery times are estimates and may vary due to carrier delays, weather conditions, or high-volume periods.

Shipping Locations

• We currently ship to The entirety of the United Kingdom, Mainland Europe and United States of America.

• If international shipping is offered, delivery times and costs may vary depending on destination.

Tracking Your Order

• Once your order has shipped, you will receive a tracking number via email.

• Please allow up to 24 hours for tracking information to update.

Delays & Lost Packages

• We are not responsible for delays caused by the shipping carrier.

• If your order appears to be lost or significantly delayed, please contact us at D2R@desiretoriseltd.info, and we’ll be happy to assist.

Incorrect Address

• Please ensure your shipping address is correct at checkout.

• We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions about shipping, feel free to contact us at:

Email: D2R@desiretoriseltd.info .